FORGOT PASSWORD GUIDE

If you remember the cellphone number, email, or username that was used to log in to the OSS account but forgot the password, please follow the steps below:

1. Enter your account via https://oss.go.id/ by clicking MASUK in the upper right corner.

2. Click “Butuh Bantuan?”

3. Click “Lupa Kata Sandi.”

4. Fill in the mobile number/email/username of your OSS account. Then enter the captcha that appears on the screen. Click LANJUT.

The System Will Display A Link To Reset Password Notification

5. If at the time of OSS account registration using a WhatsApp number, the password reset link will be sent via your WhatsApp number. However, if you registered for an OSS account using your email, the password reset link will be sent via your email. Check the email or WhatsApp message from OSS Indonesia that contains a link to reset the password. Click on the link you receive.

Display Of Incoming Messages On Whatsapp

Display Incoming Messages In Mail

6. Type a new password of at least 8 characters consisting of a combination of letters, numbers, and special characters. Click SIMPAN

7. The system will show you a notification after you successfully change your account password. Please log in to your OSS account using your mobile number/email/username and your new password.

Pencarian NIB